Saturday, January 14, 2023

‘Secret shopper’ studies and health care inequity. Really!

This seems to be a dubious undertaking by Yale University! To use scarce resources for this kind of research! To undermine the trust in doctors! Or to make doctors suspicious!

Ends do not justify the means! Inequity is a term of propaganda and demagoguery!

"... In two new studies, Yale researchers examined the use of race in risk assessment tools for certain surgeries and the best methodologies for designing “secret shopper” studies to understand health care inequities. ...
For one study, the researchers looked at the use of “secret shoppers,” or “simulated patients,” to evaluate health care delivery systems. In this method, trained “shoppers” contact health care facilities and pose as patients seeking care, a process that can illuminate and evaluate everything from appointment scheduling to access to specialty care for different demographic groups. ..."

Insights & Outcomes: From secret ‘shoppers’ to hungry ribosomes | YaleNews

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