Bravo! It is high time and long overdue for such an easy to access service in the U.S. like dial 911!
Mental disorders have been stigmatized and treated like a social taboo for too long! It is understandable, but unhealthy!
If I am not mistaken, mental disorders, if left untreated, have a higher probability to get worse. What started as a minor disorder may over time deteriorate.
E.g. if it helps to prevent suicides or only one mass shooting ...
On the other hand, there is the real risk of overdiagnosing. Healthcare is big business etc.
"Starting on Saturday, anyone in the US can punch in the 3 digits and talk with a trained counselor who can help them with a mental health emergency—including self-harm, suicidal ideation, and substance use issues—and connect them with mental health and substance use treatment ..." (Source)
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