Monday, March 10, 2025

Unacceptable shortcomings in UPS delivery tracking information

Just purchased a new laptop computer. According to UPS it was shipped from China.

On the day of delivery, I did not receive any new updates of the delivery other than it is out for delivery as of this morning 9 AM and it will be delivered between 11:30 AM and 3:30 PM.

This is not good enough in this day and age! It is now 11:15 and I still have not received a more precise delivery time update.

Very disappointing!

P.S. However, UPS actually delivered at around 11:30 AM. Thus at the earliest estimated time, which is good.


Screenshot taken after refresh at about 11:15 AM on 3/10/2025



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