Air Canada has to honor a refund policy its chatbot made up

Growing up in the age of AI! 

Lesson learnt: Don't let AI get near your money! 😊

Remember: AI is being developed by a large number of leftist researchers!

"The airline was forced to offer a customer a partial refund after its customer service chatbot inaccurately explained the company’s bereavement travel policy. Expect more cases like this as long as the tech sector sells chatbots that still make things up and have security flaws. (Wired)"

Bans on deepfakes take us only so far—here’s what we really need