Free Market Forces Make It Happen
Thanks to intense competition
from Internet retailers and thanks to the Great Recession some retail chains
have rediscovered that friendly customer service can make a difference and sets
you apart from your competitors.
Who would have thought that
big box stores could offer a somewhat similar shopping experience as the
proverbial mom and pop store.
Some Personal Experiences
I personally observed whenever
I visit a Walgreens store near my work I am friendly greeted as soon as I
enter. If I am wandering the aisles in search of something, a friendly store
employee is immediately attending to me with help.
Similarly, during a recent visit to the men's clothing department at a Macy's store a friendly store employee helped me extensively to select some new clothing.
Big box store chains like Best
Buy or Home Depot are offering more services besides selling products.
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