Saturday, November 26, 2022

The eyes of Amazon: a hidden workforce driving a vast surveillance system — The Bureau of Investigative Journalism

What these journalists are asking for is for more automation and robots in Amazon warehouses and delivery. Many people will loose their jobs!

"... But it’s not just warehouse staff who are pushed extra hard. In India and Costa Rica, thousands of strictly monitored, low-paid video reviewers are working around the clock to support Amazon’s vast surveillance systems.

The online retail giant’s warehouse workers are constantly watched by AI cameras, which drive efficiencies by automating stock management. They also monitor workers and flag any errors they make.

Robots monitoring warehouse workers seems pretty dystopian, but the truth is even darker. When these automated systems fail, footage is sent thousands of miles away to teams based in India and Costa Rica. ..."

The eyes of Amazon: a hidden workforce driving a vast surveillance system — The Bureau of Investigative Journalism (en-GB)

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