Thursday, August 29, 2024

Understanding Online Toxicity. Really!

Yawn, nothing really new! This has been well known for the past 20 years or so if not longer.

"... model the "DAD" framework. "What is it about the environment of social media platforms that causes more toxicity during social communication than we find in face-to-face communication?"... Disembodiment, lack of Accountability, and Disinhibition—all of which make it more likely that social interactions online skew toward a level of nastiness and misinformation exceeding what we experience when interacting with others in person.

First, disembodiment: In most social media exchanges, people have no direct sensory experience of one another. ..."

From the highlights and abstract:
"Highlights
Toxicity in online social interactions is a growing and significant concern.
The current focus has been on the broader effects of toxicity, such as polarization, misinformation, and moral outrage. However, to advance our understanding of online toxicity, we also need to consider the role of the online and disembodied nature of interactions in giving rise to such toxicity.
The Disembodiment, Anonymity, and lack of Disinhibition (DAD) framework conceptualizes three core roots of impaired social interactions and how they persist in a vicious cycle.
An improved understanding of how impaired interactions unfold in the online world can help design interventions that focus on skills and technology for better communication.
Abstract
Online communication is central to modern social life, yet it is often linked to toxic manifestations and reduced well-being. How and why online communication enables these toxic social effects remains unanswered. In this opinion, we propose three roots of online toxicity: disembodiment, limited accountability, and disinhibition. We suggest that virtual disembodiment results in a chain of psychological states primed for deleterious social interaction. Drawing from differences between face-to-face and online interactions, the framework highlights and addresses the fundamental problems that result in impaired communication between individuals and explicates its effects on social toxicity online."

Understanding Online Toxicity - www.caltech.edu



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